VISIBLE SURFACES · AGREED TREATMENT
Mould Remediation Seddon
If you are organising treatment for a Seddon rental, settle who can approve the work and who will provide access. The person reporting a wall patch may not be the person responsible for arranging a repair. Keep those practical decisions clear without assuming that remediation determines tenancy responsibilities.
Identify the authorised booking contact
Agree practical tenant preparation
Keep repairs and treatment distinct


TREATMENT · FILTRATION · FOLLOW-THROUGH
A TREATMENT PLAN WITH CLEAR LIMITS
Several people can be involved in one room decision
Describe the affected surface, current access and the contact authorised to approve treatment. Do not assume the technician will settle disagreements about responsibility or supply an unconfirmed legal or tenancy report.
The remediation service treats existing visible accessible structural contamination. Agree which room surfaces are included and who will arrange separate repairs. Furniture, mattresses, curtains and carpet are excluded, regardless of who owns them; their needs should be raised separately.


MOISTURE COMES FIRST
Share observations without assigning blame
Provide the known wetting history, including reported leaks, condensation and earlier maintenance. Observations help plan the work; they do not establish liability. A professional hygrometer assesses room-air relative humidity, rather than proving how moisture entered a wall or who caused a patch.
Discuss accessible inspection if the visible extent needs clarification. Leaks and structural faults are separate from remediation. Agree an appropriate repair contact so treatment of existing growth is not left as the only response to continuing dampness.

FROM PREPARATION TO FOLLOW-THROUGH
Agree authority, then the treatment scope
1
Assess with the relevant room information
Show accessible patches and explain prior maintenance. Confirm the proposed structural surfaces and any access limitation, while keeping responsibility disputes outside the treatment assessment.
2
Prepare HEPA filtration
Before treatment, the confirmed HEPA air scrubber is established. The authorised contact should coordinate equipment access and clearance; filtration does not replace occupant departure arrangements.

3
Apply appropriate HOCl treatment
HOCl is applied within the assessed plan. ULV dry fog is used in most cases where suitable, without promising treatment of excluded possessions or concealed spaces.
4
Remove exposed contamination
Professional H-class filtered equipment is used for physical removal. Discuss fragile finishes and obstructions beforehand; rebuilding damaged material is not assumed part of the room treatment.

5
Complete air cleaning and instructions
HEPA continues during and after treatment. Confirm return instructions and identify any remaining source or decorating task, without expecting a tenancy clearance certificate or universal return time.
Record the building surfaces separately from possessions

Walls
Identify the exposed finish and furniture obstruction. Clarify access without assuming the tenant must move heavy items unaided.

Ceilings
Describe overhead wetting and prior maintenance. Ceiling treatment and repair of water entry need separate approval and scope.

Bathrooms
Show structural growth and explain extraction observations. Towels or fabric coverings are excluded from the booking.

Kitchens
Identify exposed wall contamination near steam or plumbing. Fixed cabinets may limit standard visible access.

Accessible affected surfaces
An exposed floor can be discussed within its finish limits. Carpet and furnishings remain excluded even when supplied with the tenancy.
PREPARE FOR THE ACTUAL JOB
Preparation should be agreed with the people living there
Confirm who will clear agreed access, protect fragile belongings and meet the technician. People and pets leave during treatment; obtain specific return instructions. Average guidance is around three hours per room, varying with size, contamination and access; the service is not hourly based.
Cosmetic staining may remain, and decorating is separately quoted. Hidden spaces can require further investigation. Discuss what information the authorised contact needs, while avoiding an assumption that treatment comes with a written report, laboratory result or certificate not confirmed in the service source.
AFTER THE TREATMENT
Give the repair follow-up a clear contact
A reported moisture problem needs a practical response after treatment. Keep dates and observations available to the person arranging any separate repairs.
Record renewed dampness rather than assigning a cause by appearance.
Use suitable extraction during everyday moisture-producing activities.
Follow up continuing leaks through the appropriate authorised contact.
Confirm who approves the scope and quotation
Describe accessible contamination and specify the authorised quotation contact. Check pricing applicability for remediation; the room table is labelled Mould Removal. Do not assume tenancy status provides a free service or that separate repairs are included.
SEDDON · EXACT ADDRESS & ACCESS
Address and access details for a Seddon enquiry
Nearby service navigation does not establish landlord approval or appointment availability. Provide the actual premises and relevant contact when discussing the proposed work.
Questions about remediation
Can treatment decide who is responsible for the mould?
No such determination is confirmed. Treatment planning concerns visible contamination and access; tenancy or ownership responsibilities need their own appropriate advice.
Should the owner see the quote before I book?
Confirm the approval arrangement with the relevant parties first. Give the authorised contact so a proposed scope is not confused with permission to proceed.
Does the service include a report for my agent?
A written report is not confirmed. Explain what information you need before booking rather than assuming documentation beyond the treatment service is included.
Are landlord-supplied curtains treated with the room?
No; curtains and other textiles are excluded regardless of ownership. Raise them separately from the structural surface scope.
Who should arrange departure for occupants and pets?
Agree a coordinator with the people using the property. Everyone and their pets leave during treatment, following the technician’s specific instructions.
Can I book remediation instead of reporting a continuing leak?
Treatment does not repair the leak. Report continuing wetting to the appropriate responsible contact and coordinate separate repairs alongside the proposed treatment.

Agree the Seddon treatment arrangements
Call 03 8652 1296 with the room details and authorised contact. Clarify preparation, treatment scope and separate repair responsibilities before booking.
